Ruoff Home Mortgage Introduces Unique Apps for Realtor Agents

March 15, 2019

Kim Murphy

FORT WAYNE, IN (March 15, 2019) – Ruoff Home Mortgage, a six-time honoree of Inc. 5000’s Fastest Growing Private Companies in America list, released a new, unique mobile app that will streamline the communication and productivity efforts between its loan officer sales team and their realtor agent partners.

Ruoff Agent is targeted to any selling or listing real estate agent involved in a transaction financed by Ruoff Home Mortgage. This app serves as a central hub for the agent to track the status of active or closed transactions with real-time push notifications, download pre-approval letters for clients, review co-op marketing collateral available, and connect potential homebuying clients with a Ruoff loan officer via text.

Agents have a personalized home screen for easy tracking of their business transactions with Ruoff Home Mortgage, including a colorful graphic of their closed loans year-to-date, both on the buyers’ and sellers’ side. In addition to general newsworthy updates about Ruoff, an agent can see what the company’s turn times are for underwriting submissions, conditions, appraisals, etc. With a simple touch on the navigation bar, an agent can also review their current buyers’ transaction milestones, from date of completed application to when the funds were wired to the title company, with every major step noted along the way. An Upload Documents button allows agents to effortlessly attach pertinent documents related to the loan.

“Making the process of buying a home simple and straight-forward has always been one of our promises,” said Mark Music, president & CEO of Ruoff Home Mortgage. “But that doesn’t stop with just homebuyers. Anything we can do to more efficiently provide that same experience to our real estate partners allows us to provide better service to everyone involved in the transaction. And that’s why we are excited to roll out this collaborative mobile app that complements today’s digital lifestyle.”

The app was developed by Ruoff’s in-house IT team of programmers. The app is complementary to a suite of services through the company’s proprietary digital mortgage solution platform, Loan Butler, which was rolled out last July. Ruoff Agent is available for download on the App Store or Google Play or can be accessed at www.ruoff.com/ruoff-agent.

Watch our promo video. This video may be used in conjunction with the announcement.

About Ruoff Home Mortgage

Founded in 1984, Ruoff Home Mortgage is a full-service residential mortgage company with 55+ branches throughout Indiana, Ohio, Michigan, Kentucky and Florida. Ruoff Home Mortgage is also licensed to originate in 49 states through their online consumer direct division. Ruoff specializes in a wide variety of loan products, with a special emphasis on VA and USDA loan programs. They have appeared in the Top 100 Mortgage Companies in America and Top Mortgage Employer lists by several industry publications. They have a 98.8% customer satisfaction rating, as compiled by CX leader, Customerville.

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Kim Murphy